At present, all our patterns are sent as pdf files and so, due to the nature of digital products, we are unable to offer refunds or exchanges.
On purchasing a pattern, follow the link to return to our home page and you will be brought to an order confirmation page which will contain the button to start your download. Alternatively if you log into the ‘My Account’ tab on the home page and select ‘Orders’, you will be asked to log in and your order will be listed along with a Download button.
